Photo: Amar Ujala.
Railways has decided to temporarily shut down the Passenger Reservation System (PRS) for technical improvements. PRS inquiries will be closed from 11.45 pm to 3.15 am on January 21. During this time all types of computerized inquiry services related to railways will remain closed.
People will have to face difficulties in railway related works for about 3 hours 30 minutes from late Saturday night till morning. During this time no information related to trains will be available through IVRS, touch screen, call center (telephone number- 139). Along with this, the work of online reservation booking through computer will also be stopped. During this time neither travel tickets will be issued nor can be cancelled. Therefore, if you are thinking of traveling by train on Saturday, then leave home only after knowing the details of your train.
According to railway officials, along with 139 inquiry service, booking of online tickets from IRCTC website will also not be done during this period. There will be neither online booking of dormitories nor retiring rooms located at the railway station. Railway says that computerized services are stopped from time to time for upgradation work.